Support for customers affected by the severe weather

Customers with Co‑operative Bank Home, Contents or Car Insurance can find helpful information and how to make a claim here

For customers who may require emergency financial assistance, we are available on 0800 554 554 between 8am – 7pm Monday to Friday and 9am – 4pm over the weekend.

New customers

5k

Increase in customers in the last year

Profit before rebates and income tax

$12.5m

Year end capital ratio

18.2%

One of the highest in the market

2025 rebates paid to customers

$1.5M

with over $24M paid since 2013

Increase in mortgage lending

6%

Increase in deposits

4%